Walmart Contact Information

Call Walmart

Walmart Customer Service 800-925-6278 or 800-WALMART (Toll-free)

Available 24/7.

E-mail Walmart

Unfortunately, we were not able to find an email address for Walmart. However, we did find a contact form which can be used to get in touch with Walmart.

Write to Walmart

Walmart
1102 SE 5th St
Bentonville
AR
US
72712

Tip When should i write a letter to get in touch with Walmart?

For complex issues that require additional (physical) documentation, sending a letter to Walmart is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

Walmart contact form

Tip When should i use a contact form get in touch with Walmart?

A contact form is a convenient way to communicate with Walmart and get the information you need. It allows you to easily and quickly send a message to Walmart and receive a response.

Depending on the volume of inquiries Walmart receives, it may take some time for them to respond. If you need an immediate reaction call Walmart.

Use contact form

Walmart Messaging options

Messenger

Chatbot

Tip When should i message to get in touch with Walmart?

Messaging apps can be an easy and effective way to get in contact with Walmart. It allows you to communicate with Walmart in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.

For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.

Walmart on Social Media

Twitter

Facebook

Instagram

YouTube

Tip Protect your privacy when using social media to contact Walmart!

If you have a sensitive or a confidential issue to discuss with Walmart (or any other company/authority), it may be better to contact Walmart through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.

Be sure to not to mention private details such as:

Your address
Your phone number
Your credit card or bank account number
Your password(s)

Walmart FAQ

Can I park my RV at a Walmart store?

While we do not offer electrical service or accommodations typically necessary for RV customers, Walmart values RV travelers and considers them among our best customers. Consequently, we do permit RV parking on our store parking lots as we are able. Permission to park is extended by individual store managers, based on availability of parking space and local laws. Please contact management in each store to ensure accommodations before parking your RV.

Can I bring a service animal inside a Walmart store?

Walmart is committed to making reasonable modifications to its policies, practices, and procedures to permit the use of service animals by its customers with disabilities. Service animals play an important role in ensuring the independence of people with disabilities, and it is our policy to welcome into our stores any animal that is individually trained to assist a person with a disability.

Why is there a price difference between Walmart stores?

Prices may vary from store to store because each store is required to manage its own inventory. Therefore, a manager may lower a price to clear out an overstock item, to reward customers with an in-store sale, or to compete with local merchants. It is not our policy to price match our own stores since we are not in competition with ourselves.

Delayed Online Orders

Check Your order

We do our best to keep up with the growing demand for popular items. Sometimes, pre-transit order delays still happen. We'll send order update emails in real-time when delays occur.

Pickup Delays

Our goal is to get your order to you as quickly as possible. Before you contact customer care be sure to:

Wait for the Ready for Pickup email.
Call the phone number on the pickup sign to check in for your Walmart order.
If you experience an extended delay, contact customer support.

Delivery Delays

If you don't have your order after your 1-hour delivery window has passed, contact customer care using the Contact us button.

Delivery Returned to Store

If a driver returns your delivery to store, an associate will contact you to reschedule your delivery. If we can’t reschedule it, we’ll cancel your delivery order and won’t charge you for it.

Drivers return orders when:

They can’t find the customer’s address.
No safe location is found.
Customer isn’t reachable.
Customer cancelled.
To comply with food safety rules.

Shipping and Carrier Delays

The order tracker displays new estimated delivery dates.

Select the Contact Us button if:

Your tracking information hasn’t updated for two business days.
It's two business days after your estimated delivery date.

Events in certain areas can impact carriers. Check for known shipping delays in your area using the links below.

For any other concerns about pickup, delivery, and shipping delays, contact customer care using the Contact us button.

Track Your Order

You can track your order from your shipping confirmation email or by visiting Walmart.com.

Track Your Order

We send an email with a tracking link as soon as your package ships, which you can use any time to check its progress.

To track your order on Walmart.com:

On Walmart.com, select Account.
Select Purchase history.
If you're logged in to your account, scroll to the order you want to track and select Track Shipment. If you're not logged in, select the link to track.

To track your order in the Walmart app:

Open the Walmart app.
Select Account.
Select Purchase History.
Scroll to the order you want to track and select Track Shipment.

For more answers, visit the Walmart help page.

Walmart Apps

Walmart Shopping & Grocery

App description:

Save money. Live better.

Black Friday is over, but our Cyber deals are here, and the Walmart app is the easiest way to score incredible savings on so many hot items! Plus, our convenient store pickup, delivery and shipping options make it a breeze to get your order exactly when you want it, whether you’re shopping in-store or on the go.

Convenient ways to get your items:

Pickup 🚗
Swing by the store to collect your order curbside—we’ll even load your car.

Delivery 🚚
From a local Walmart store straight to your door. For those need-it-now moments, choose Express delivery to get your order in as little as one hour.*
*Restrictions and fees apply.

Shipping 📦
Fast two-day shipping, dropped off by FedEx or UPS. Eligible orders over $35 ship free!

Even more time-saving features you’ll love:

Personalized shopping suggestions 🛒
Quickly and easily fill your cart with frequently purchased items.

Easy barcode scanning 🤳
Check prices and build your shopping lists with the item barcode scanner.

Stress-free store pickup 🚗
Check in with the Walmart app when you’re on your way and we’ll bring your order out to you when it’s ready.

Real-time order tracking 📱
Get live order updates sent straight to your phone and easily track order status any time from the homepage.

Walmart Pay 💳
Check out using all your payment methods. Just tap "Pay” and we’ll recommend how to split your total to make the most of your cards and balances.

Store maps 📍
Find all your favorite items quickly with store maps and save time shopping when you visit a Walmart store.

Pharmacy 💊
Refill, transfer, manage and pick up your family’s prescriptions. Plus, schedule vaccinations, locate testing sites and more.

Meet Walmart+
The Walmart app is the easiest way to get the most out of your membership and save more time and money. App-exclusive features for Walmart+ include:

Scan & go 💨
Use your phone to shop in-store and check out contact-free.

Member prices on fuel ⛽️
Get up to 10¢ off every gallon at 14,000+ locations nationwide**—including Exxon and Mobil stations!
**Fuel discount varies by location and station, subject to change.

Give Feedback to Walmart

Why give feedback?

It allows Walmart to improve their products or services. Walmart rely on customer feedback to make improvements.
It helps Walmart to understand their customers better. Feedback can provide valuable insights into your needs and preferences.
It can help you to build a relationship with Walmart. Companies appreciate customers who take the time to provide feedback, and may be more likely to respond positively.
It can also help to identify and solve problems. Feedback can help Walmart to identify issues with their products or services, and take steps to fix them.

Give feedback to Walmart

About Walmart

Walmart Inc. ( /ˈwɔːlmɑːrt/ ; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also... Read more on Wikipedia.

Business address Walmart

1102 SE 5th St
Bentonville
AR
US
72712

Website Walmart

Screenshot not available

Visit Walmart website

Call Walmart

E-mail Walmart

Write to Walmart

Tip When should i write a letter to get in touch with Walmart?

Walmart contact form

Tip When should i use a contact form get in touch with Walmart?

Walmart Messaging options

Tip When should i message to get in touch with Walmart?

Walmart on Social Media

Tip Protect your privacy when using social media to contact Walmart!

Be sure to not to mention private details such as:

Walmart FAQ

Can I park my RV at a Walmart store?

Can I bring a service animal inside a Walmart store?

Why is there a price difference between Walmart stores?

Delayed Online Orders

Track Your Order

Walmart Apps

Walmart Shopping & Grocery

Give Feedback to Walmart

About Walmart

Business address Walmart

Website Walmart

Let us know what you think about Walmart customer support.