IKEA Contact Information | Easily Connect with businesses

Primary contact options

Call
Write

Messaging options

Messenger
Chat Bot

Social media

Twitter
Facebook
Instagram
LinkedIn
Pinterest
YouTube

Useful Links

Website
FAQ & Help
About

Apps

Google Play store
Apple App store

Call IKEA

IKEA Customer Service (888) 888-4532 (Toll-free)

Monday - Saturday 8 AM - 12 AM
Sunday 9 AM - 12 AM

E-mail IKEA

Unfortunately, we were unable to locate an email address for IKEA customer support. Please consider using one of the other contact options provided on this page to get in touch with the IKEA.

Write to IKEA

We could not find an official correspondence address.

However, below is the IKEA headquarters address you could use to write to IKEA.

IKEA

Tip When should i write a letter to get in touch with IKEA?

For complex issues that require additional (physical) documentation, sending a letter to IKEA is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

IKEA Messaging options

Messenger

Chatbot

Tip When should i message to get in touch with IKEA?

Messaging apps can be an easy and effective way to get in contact with IKEA. It allows you to communicate with IKEA in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.

For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.

IKEA on Social Media

Twitter

Facebook

Instagram

YouTube

Tip Protect your privacy when using social media to contact IKEA!

If you have a sensitive or a confidential issue to discuss with IKEA (or any other company/authority), it may be better to contact IKEA through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.

Be sure to not to mention private details such as:

Your address
Your phone number
Your credit card or bank account number
Your password(s)

IKEA FAQ

How to check stock availability

Always check your desired product’s availability here on our website or in the IKEA app before you visit your local IKEA store. We update stock status for our products every few hours.
The best way to get the latest stock status is to visit the product page or listing pages of the item you are interested in and check its availability at your local IKEA store. When checking on our listing page, an indicator for your local store will display as well as possibility for delivery.
If the product you are looking for is out of stock at your local store, you can click on the 'check other IKEA stores' link to view inventory from our other locations.
You can also select 'notify me' and you will receive a communication from IKEA when your product is back in stock. Note that stock shipments are limited and tend to be purchased quickly, so we encourage you to use our click and collect service to secure the products you want or visit your local store first thing in the morning.
Products that show the status 'Few in stock' may not be available for purchase online because their limited stock level means we can’t guarantee that they will still be available at time of purchase.
Please note – the stock status you see online or in the IKEA app is the same information that our customer service co-workers have access to. If you need further support, please see the FAQ below or connect with us via Chat.
Before you visit be sure to download our shopping app – it is a great way to check out what IKEA has to offer and also to even check for stock while you are shopping in store!

How can I check the status of my order?

Using your order number and email address or phone number, you can track your order online here: Track and Manage.

What should I do if items are missing from my delivery order?

Upon delivery, we recommend reviewing your order confirmation and 8-digit article numbers of the products delivered. To report missing items, please contact the IKEA US Customer Support Center at 1-888-888-4532.

What should I do if I’m missing a part from my package?

First, please check to make sure you have all of the packages for each item, as there may be more than 1 box containing all parts. You'll find the number of packages required on the product label (example: Box 1(2) and Box 2(2)).

For the quickest resolution, we recommend visiting the store with your receipt or order confirmation to obtain any missing parts. If you’re unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532. Pending availability and the size of the part(s), we may be able to ship them from our store.

What should I do if my item is damaged?

If only one part from your product is damaged, we may be able to ship replacement parts from one of our stores. For the quickest resolution, we recommend visiting an IKEA store with the damaged product or part(s) along with your order confirmation or receipt. If you're unable to do so, please contact the IKEA US Customer Support Center at 1-888-888-4532.

Does IKEA deliver?

IKEA offers several options for delivery to your home or business through independent providers. Small order deliveries start at $6.00. For IKEA Family members, large item deliveries start as low as $19. If you are not an IKEA Family member, deliveries start at $29 (excluding select New York city and surrounding radius zip codes where delivery starts at $39). Learn more about our delivery options, and join IKEA Family for free!

For more answers, visit the IKEA help page.

IKEA Apps

IKEA

App description:

The IKEA mobile app is where your inspiration comes to life. Find that cute armchair you saw at your friend’s place or look through thousands of products and ideas just for you - to make your space truly your own.

Whether you’re looking to buy online or in-store, the IKEA app is your perfect shopping companion.

Scan the products with Shop & Go while you walk through the store - and skip the checkout line.

Are you planning a big project or small home improvements? Save and organize your favorites in lists for later. They are ready when you are!

Found the perfect IKEA furniture or home decoration? Let us do the heavy lifting. Order home delivery and be informed every step of the way, by tracking your order easily in the app.

The IKEA app is also a convenient home for your IKEA Family benefits. Access your IKEA Family card quickly and find all your past receipts conveniently in one location.

IKEA values your data privacy and believes in ethical use of customer data. That’s why you’re in control of all your data at all times.

Give Feedback to IKEA

Allthough we could not find an online feedback form for IKEA, there are always other options to give feedback. Here are some other options you could use to give feedback to IKEA

Call: IKEA has a phone number you can call and talk directly to a representative of IKEA.
Social media: IKEA have social media accounts that you can use to send feedback or a message.
Messaging: IKEA has customer service messaging options, where you can communicate with a representative and provide feedback.

About IKEA

IKEA (/aɪˈkiːə/ eye-KEE-ə, Swedish: [ɪˈkêːa]), is a multinational conglomerate founded in Sweden that designs and sells ready-to-assemble furniture, kitchen... Read more on Wikipedia.