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The U.S. Cellular customer service can be called during regular office hours.
Unfortunately, we were unable to locate an email address for U.S. Cellular customer support. Please consider using one of the other contact options provided on this page to get in touch with the U.S. Cellular.
For complex issues that require additional (physical) documentation, sending a letter to U.S. Cellular is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.
To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.
Messaging apps can be an easy and effective way to get in contact with U.S. Cellular. It allows you to communicate with U.S. Cellular in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.
For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.
If you have a sensitive or a confidential issue to discuss with U.S. Cellular (or any other company/authority), it may be better to contact U.S. Cellular through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.
Our Unlimited plans were designed to give you the flexibility you need. It all depends on the type of flexibility you're seeking. The best value for your money, Unlimited plans give you an unlimited supply of data. If you’re into gaming, streaming music or sharing lots of photos and videos, or if you’re on a family plan, unlimited plans are a great choice for you. View our Unlimited Plans to find the one that’s right for you.
We're building a 5G network for everyone. View our 5G Page to learn how we’re making it possible in more places.
You can temporally suspend service on one or more of your account lines using My Account, following these steps:
Log in to My Account.
Click Manage Devices.
Select the line to be suspended/resumed.
Click the three dots to the right of the device.
Click Suspend or Resume.
Choose from these options:
Short Term Suspend - Up to 60 days.
Long Term Suspend - Up to 150 days ($10 monthly charge applies during the suspension).
Lost/Stolen Suspend - Up to 60 days (If you have Device Protection+ you may use this time to submit a claim.
While your service is suspended, you’ll continue to be responsible for billed charges including installment payments.
You may resume service at any time in My Account. Service will be automatically resumed when the maximum number of days is reached.
Our Prepaid plans were designed to give you the flexibility you need, it all depends what you’re looking for. For the financial flexibility to go at your own pace with no contractual commitments, our Prepaid Plans are for you. Designed to provide great coverage at an affordable price, we have a variety of Prepaid Plans that fit your needs. View our Prepaid Plans to get started.
Take your pick. We have a variety of ways to add money to your account.
Yes you can. After you choose the phone and plan that will fit you best at UScellular you will have the choice to keep your number, or choose a new one.
Allthough we could not find an online feedback form for U.S. Cellular, there are always other options to give feedback. Here are some other options you could use to give feedback to U.S. Cellular
United States Cellular Corporation (doing business as UScellular and formerly known as U.S. Cellular) is an American mobile network operator. Its stock... Read more on Wikipedia.