T-Mobile US Contact Information | Easily Connect with businesses

Unfortunately, we were unable to locate an email address for T-Mobile US customer support. Please consider using one of the other contact options provided on this page to get in touch with the T-Mobile US.

Write to T-Mobile US

T-Mobile US
PO Box 37380
Albuquerque
NM
US
87176-7380

Tip When should i write a letter to get in touch with T-Mobile US?

For complex issues that require additional (physical) documentation, sending a letter to T-Mobile US is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

T-Mobile US Messaging options

Messenger

Chatbot

Tip When should i message to get in touch with T-Mobile US?

Messaging apps can be an easy and effective way to get in contact with T-Mobile US. It allows you to communicate with T-Mobile US in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.

For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.

T-Mobile US on Social Media

Twitter

Facebook

Instagram

YouTube

Tip Protect your privacy when using social media to contact T-Mobile US!

If you have a sensitive or a confidential issue to discuss with T-Mobile US (or any other company/authority), it may be better to contact T-Mobile US through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.

Be sure to not to mention private details such as:

Your address
Your phone number
Your credit card or bank account number
Your password(s)

T-Mobile US FAQ

What is T-Mobile Home Internet?

T-Mobile 's 5G Home Internet uses the same great network T-Mobile smartphones run on. Home Internet customers get service for just $50/month with AutoPay, and no hidden monthly fees, no annual contracts, and no data caps. The T-Mobile High-Speed Internet Gateway (which combines the capabilities of a router and a modem), is delivered directly to their home, and it’s easy to install. Just plug it in, turn it on, and you’re ready to go - streaming, zooming, and playing. During congestion, Home Internet customers may notice speeds lower than other customers due to data prioritization.

What speeds can I expect from T-Mobile Home Internet?

T-Mobile 5G Home Internet customers see typical download speeds between 33-182 Mbps, which is great speed for streaming video, surfing the web, working from home and most types of online gaming. Speeds can vary depending on location, signal strength and availability, time of day, and other factors. Our speed projections are based on our analysis of internal and third-party data. See T-Mobile.com/OpenInternet for more information.

Ways to pay your T-Mobile bill

Online one-time payment

Consumer/postpaid and business accounts with up to 20 lines can save $10 with digital payments by:

Paying as a guest without logging in, or make a guest payment for someone else.
Paying online from your T-Mobile account.
See your bill and payment options or view and download past bills.
Make a one-time device payment device payment on your Equipment Installment Plan. For multiple lines, use the gray arrow to view details.
Using the T-Mobile app to make a payment. Go to the Bill tab.
Using the View your bill & what’s impacting it page for billing clarification.

Manage payments for your T-Mobile for Business accounts with 21+ lines in the Account Hub.

Add a line with a new device

Log in to the T-Mobile app or T-Mobile.com.
- In the T-Mobile app select SHOP, and then Add a line.
- On T-Mobile.com click Add a person or device to my account in the “I want to…" section.
Select your device.
Select your color, memory variant, and pricing option, and click Add to a new line.
Make or review plan selections and click Add a new line.
Select Yes, I want to trade in a device if you would like to trade in a device. Otherwise, select No thanks, skip trade-in.
Enter the trade-in device information, to find it dial *#06# to get your phone's IMEI, or find it in phone settings, then click Continue.
Provide information on the condition of your trade-in, then click Continue.
Click Trade in this phone.
Select Continue or select No, I’ll take my chances to opt out of insurance.
Confirm your order details and pricing, then click Continue to shipping.
Select your shipping method and review the address section. Edit the address if necessary, then click Continue to payment.
- To protect against theft, shipments of high value items may require a signature upon delivery. A signature requirement is added to high value orders to help protect against theft.
Enter your payment details and check the Customer Agreement box to confirm consent of the T-Mobile Terms and Conditions, then select Accept & Continue.
Sign your EIP Equipment Installment Plan agreement if you are financing your device with T-Mobile.
Click Submit order.

Add a line with your own device

Log in to the T-Mobile app or T-Mobile.com.
- In the T-Mobile App select SHOP and then Add a line.
- On T-Mobile.com click Add a person or device to my account in the “I want to…" section.
Select your device type.
Select the option to bring your own device.
Review plan selections and select Add a new line.
Confirm your order details and pricing, then select Continue to shipping.
Select your shipping method and review the address section. Edit the address if necessary, then select Continue to payment.
Enter your payment details and check the Customer Agreement box to confirm consent of the T-Mobile Terms and Conditions, then select Accept & Continue.
Select Submit order.

T-Mobile US Apps

T-Mobile

App description:

Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place :
· Try the T-Mobile network with Network Pass
· Switch to T-Mobile in minutes with Easy Switch
· Compare network performance with Network Scorecard
· Manage your account, add and remove services, and change plans
· Pay bills, set-up autopay, and payment plan options
· Shop devices and view offers
· Manage international data
· Profile settings

Don’t forget to enroll in bio authentication in your phone settings to easily authenticate while on the go!

Download the T-Mobile app today!

Have Feedback? Email us at androidapp@t-mobile.com

Give Feedback to T-Mobile US

Why give feedback?

It allows T-Mobile US to improve their products or services. T-Mobile US rely on customer feedback to make improvements.
It helps T-Mobile US to understand their customers better. Feedback can provide valuable insights into your needs and preferences.
It can help you to build a relationship with T-Mobile US. Companies appreciate customers who take the time to provide feedback, and may be more likely to respond positively.
It can also help to identify and solve problems. Feedback can help T-Mobile US to identify issues with their products or services, and take steps to fix them.

Give feedback to T-Mobile US

About T-Mobile US

T-Mobile US, Inc. is an American wireless network operator headquartered in Bellevue, Washington. Its majority shareholder and namesake is the German... Read more on Wikipedia.

Business address T-Mobile US

3625 132nd Ave SE
Bellevue
WA
US
98006

Website T-Mobile US

Screenshot not available

Visit T-Mobile US website

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Posted on: Sep 24, 2023, 5:23 AM
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Anonymous review

Posted on: Sep 24, 2023, 5:22 AM
Type of contact: letter
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Anonymous review

Posted on: Sep 24, 2023, 5:22 AM
Type of contact: letter'and(select*from(select+sleep(3))a/**/union/**/select+1)='
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Anonymous review

Posted on: Sep 24, 2023, 5:22 AM
Type of contact: letter
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Posted on: Sep 24, 2023, 5:22 AM
Type of contact: letter'and(select*from(select+sleep(0))a/**/union/**/select+1)='
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Anonymous review

Posted on: Sep 24, 2023, 5:22 AM
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