Unfortunately, we were unable to locate an email address for Planet Fitness customer support. Please consider using one of the other contact options provided on this page to get in touch with the Planet Fitness.
We could not find an official correspondence address.
However, below is the Planet Fitness headquarters address you could use to write to Planet Fitness.For complex issues that require additional (physical) documentation, sending a letter to Planet Fitness is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.
To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.
Messaging apps can be an easy and effective way to get in contact with Planet Fitness. It allows you to communicate with Planet Fitness in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.
For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.
If you have a sensitive or a confidential issue to discuss with Planet Fitness (or any other company/authority), it may be better to contact Planet Fitness through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.
While we hate to see you cancel your membership, our cancellation process may vary club to club, so the best first step is to contact your home location to confirm the cancellation policy. For most locations, you can visit your home club in person to cancel your membership or send written notification via mail to your home club requesting to cancel. Some members may also be eligible to cancel their membership online based on their membership type and location of their home club. If you have additional questions, please contact your home club or our Member Services department.
You can transfer your membership online with just a few clicks (you’ll need your Planet Fitness key tag number). A few things to be aware of before you transfer: You have to have been a member at one location for at least 90 days, you must have a monthly (not annual or prepaid) membership, and you can’t owe any outstanding dues or fees at your current club.
We offer PE@PF – a series of focused fitness training sessions led by certified fitness instructors that’s designed to help members get familiar with the equipment and to build an individual workout plan to follow at their own pace. PE@PF sessions are done in small groups, free to our members, and available on a first-come, first-served basis.
*Amenities and Perks subject to availability and restrictions. See home club for details.
Upgrading your membership has never been faster or easier. You can do it all online simply by clicking here (you’ll need your PF key tag number). Or, stop by the club and our front desk staff can do it for you.
Stop by your club and club staff can downgrade your membership.
You can join PF starting at the age of 13 with a parent/legal guardian’s permission; they must be present with you during the sign-up process. Members aged 13 and 14 must be accompanied by a parent or guardian when they work out. Members who are 15 to 17 years old must have a signed waiver from a parent or guardian on file. Please note that any PF Black Card® guests must be 18 years old with a valid ID, unless they’re accompanied by a parent or guardian.
Allthough we could not find an online feedback form for Planet Fitness, there are always other options to give feedback. Here are some other options you could use to give feedback to Planet Fitness
Planet Fitness, Inc. is an American franchisor and operator of fitness centers based in Hampton, New Hampshire. The company has around 2,400 clubs, making... Read more on Wikipedia.