Equinox Group Contact Information | Easily Connect with businesses

Call Equinox Group

Equinox Group Customer Service (866) 332-6549

Monday through Friday, 8am to 8pm EST. Holiday Hours are subject to change.

E-mail Equinox Group

Unfortunately, we were not able to find an email address for Equinox Group. However, we did find a contact form which can be used to get in touch with Equinox Group.

Write to Equinox Group

Equinox Group
31 Hudson Yards
New York
NY
US
10001

Tip When should i write a letter to get in touch with Equinox Group?

For complex issues that require additional (physical) documentation, sending a letter to Equinox Group is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

Equinox Group contact form

Tip When should i use a contact form get in touch with Equinox Group?

A contact form is a convenient way to communicate with Equinox Group and get the information you need. It allows you to easily and quickly send a message to Equinox Group and receive a response.

Depending on the volume of inquiries Equinox Group receives, it may take some time for them to respond. If you need an immediate reaction call Equinox Group.

Use contact form

Find an Equinox Group gym near you.

To locate a nearby Equinox Group gym, enter your address, zip code, or use the map to search for a location near you.

Visit the Equinox Group gym finder.

Equinox Group program.

Exercise and fitness programs are designed to improve your physical fitness and health. They include a multiple of activities, such as strength training, cardiovascular exercise, flexibility training, and much more.

Visit the Equinox Group gym calendar.

Equinox Group Messaging options

Messenger

Tip When should i message to get in touch with Equinox Group?

Messaging apps can be an easy and effective way to get in contact with Equinox Group. It allows you to communicate with Equinox Group in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.

For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.

Equinox Group on Social Media

Twitter

Facebook

Instagram

YouTube

Tip Protect your privacy when using social media to contact Equinox Group!

If you have a sensitive or a confidential issue to discuss with Equinox Group (or any other company/authority), it may be better to contact Equinox Group through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.

Be sure to not to mention private details such as:

Your address
Your phone number
Your credit card or bank account number
Your password(s)

Equinox Group FAQ

How do I update my credit card?

You can update your credit card in the EQX+ App. From the home page, tap the icon in the upper left corner. Next, go to "Member Info" and tap "Manage" under the Membership Details section, then scroll to Payment and tap "Update Payment". Alternatively, you can visit https://www.equinox.com/account

How can I download my membership invoices and check-in visits?

You can download this information through your EQX+ app by tapping "More" on the bottom navigation bar and selecting "Download Check-in & Transaction History". Just pick the period of the download and we will email you the information.

Who can I contact if I have questions about my current balance?

Please contact your club's General Manager to inquire about your account balance, or email Concierge@Equinox.com.

How do I check the active/freeze status of my membership?

You can view your membership status in the EQX+ App. From the home page, tap the icon in the upper left corner. Next, go to "Member Info" and tap "Manage" under the Membership Details section. Alternatively, you can visit https://www.equinox.com/account

How much does an Equinox membership cost?

Equinox membership costs vary by location and the number of clubs you have access to. Membership options include pricing tiers for one specific Equinox location, all the locations in that city, or all-access fitness for all U.S. locations. Find prices for specific Equinox fitness club locations or find the club nearest you on our membership experience page.

For more answers, visit the Equinox Group help page.

Equinox Group Apps

Equinox+

App description:

Equinox presents: Equinox+. Unrivaled access to expert instructors from Equinox, SoulCycle, HeadStrong and more. Wherever you are. Whenever you’re ready.

Download the Equinox+ app to get a complimentary 7-day trial to the digital experience.* Enhance your experience and sign up for Equinox club membership, or purchase a SoulCycle at-home bike and receive complimentary access.

Features
Unrivaled Instructors: Unlimited access to instructors from Equinox, SoulCycle, PURE Yoga, Precision Run, HeadStrong, TB12, and [solidcore] with on-demand and special live classes.

Immersive content: Transport yourself to the front row of class with immersive audio and video guidance, high-quality class content, multi-camera views and concert-grade lighting.

Schedule anytime: Take charge of your own itinerary by scheduling classes and syncing them to your calendar.

Track progress: Log your activities and achievements. Sync with Apple HealthKit to access heart rate and biometric data. Complete challenges to unlock special badges and achievements.

Stream everywhere: Equinox+ is now available on your mobile device, web, tablet, Fire TV, Google TV and now: Apple TV.

Maximize your membership: As an Equinox club member, experience seamlessly integrated physical and digital offerings. Access our world-class personal trainers, industry-best group fitness classes and state-of-the-art spas through the app.

*Membership Terms
You will be charged with a recurring transaction through your Google Play account starting at the end of your complimentary trial (unless you cancel during the trial). Payment automatically renews unless you cancel your subscription at least 24 hours before the end of the current subscription month. You can manage your subscription or cancel anytime by accessing your Google Play account. See the Equinox+ Terms for more details.

Privacy Policy:
https://www.equinoxplus.com/privacy

Terms and Conditions:
https://www.equinoxplus.com/terms

Give Feedback to Equinox Group

Allthough we could not find an online feedback form for Equinox Group, there are always other options to give feedback. Here are some other options you could use to give feedback to Equinox Group

Call: Equinox Group has a phone number you can call and talk directly to a representative of Equinox Group.
Contactform: Equinox Group has a contact form where you can send feedback to.
Social media: Equinox Group have social media accounts that you can use to send feedback or a message.
Messaging: Equinox Group has customer service messaging options, where you can communicate with a representative and provide feedback.

About Equinox Group

in Canada. Equinox Group also has a digital platform, the Equinox+ App, that provides access to digital classes. Equinox is owned by a group of investors... Read more on Wikipedia.

Business address Equinox Group

895 Broadway
New York
NY
US
10003

Website Equinox Group

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Visit Equinox Group website

equinox Contact Information