Chick-fil-A Contact Information | Easily Connect with businesses

Call Chick-fil-A

Chick-fil-A Customer Service 866-232-2040

Monday – Saturday 9:00 AM – 10:00 PM ET

E-mail Chick-fil-A

Unfortunately, we were not able to find an email address for Chick-fil-A. However, we did find a contact form which can be used to get in touch with Chick-fil-A.

Write to Chick-fil-A

Chick-fil-A
P.O. Box 725489
Atlanta
GA
US
31139-9923

Tip When should i write a letter to get in touch with Chick-fil-A?

For complex issues that require additional (physical) documentation, sending a letter to Chick-fil-A is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

Chick-fil-A contact form

Tip When should i use a contact form get in touch with Chick-fil-A?

A contact form is a convenient way to communicate with Chick-fil-A and get the information you need. It allows you to easily and quickly send a message to Chick-fil-A and receive a response.

Depending on the volume of inquiries Chick-fil-A receives, it may take some time for them to respond. If you need an immediate reaction call Chick-fil-A.

Use contact form

Find a Chick-fil-A restaurant near you.

To find a Chick-fil-A restaurant near you, simply type your address or zip code.

Visit the Chick-fil-A location finder.

What is on the menu at Chick-fil-A?

What meal or menu item would you like to eat at Chick-fil-A? Please note that the options available at each location or restaurant may differ. If you'd like to see the menu for a specific location, specify your location or select it from the available options.

See the Chick-fil-A menu.

Chick-fil-A Messaging options

Messenger

Tip When should i message to get in touch with Chick-fil-A?

Messaging apps can be an easy and effective way to get in contact with Chick-fil-A. It allows you to communicate with Chick-fil-A in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.

For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.

Chick-fil-A on Social Media

Twitter

Facebook

Instagram

YouTube

Tip Protect your privacy when using social media to contact Chick-fil-A!

If you have a sensitive or a confidential issue to discuss with Chick-fil-A (or any other company/authority), it may be better to contact Chick-fil-A through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.

Be sure to not to mention private details such as:

Your address
Your phone number
Your credit card or bank account number
Your password(s)

Chick-fil-A FAQ

How do I find information about food allergens?

To find information about food allergens, please visit our Nutrition and Allergens page where you can view a list of common allergens found in our menu items. You may also view the complete list of ingredients for each item by clicking on the Ingredient section of each Menu item.

Do you have MSG in your food?

MSG is present in some of our menu offerings as a flavor enhancer, but we also offer a variety of options which do not contain added MSG. To help our customers make informed decisions, we provide comprehensive nutrition facts and ingredient lists on our Nutrition and Allergens page.

Which Chick-fil-A menu items contain sesame?

Some Chick-fil-A^®menu items now have sesame as part of a recipe change, including the white bun and multigrain brioche bun. Our flaxseed flour flat bread and Chick-fil-A^®Cool Wrap have always contained sesame.

How do I place an order on the Chick-fil-A App to do curbside pick-up?

At most Chick-fil-A restaurants, including many mall locations, you can pick up your meals using our curbside option.

Choose your desired location, click "mobile order" and select "curbside" (if that option is available at your selected location). After entering your order, preferred payment method, and arriving at the restaurant, follow signs for curbside parking and click "I'm here." Your food will be delivered to the car. Please check online or on the Chick-fil-A App for your local restaurant’s current service offerings.

What do I do if my order is wrong or if I am missing items from my order?

If you would like to request a refund because of a missing item in your order or you received the wrong order, please contact the restaurant where you placed your order. Please note that once your refund is processed, the time it will take for funds to post to your account will depend on your financial institution's policy.

Is an account required to order online?

No. Select "Guest Checkout" to complete your order. However, an email address and phone number is required for online orders so the restaurant can contact you regarding your order, if necessary.

How do I apply for a job at a Chick-fil-A restaurant?

To apply for a job at a Chick-fil-A^® restaurant, visit the employment opportunities page and enter your location to search for restaurants with opportunities near you.

Is there a minimum age requirement to work at a Chick-fil-A restaurant?

Hiring decisions are made by individual Chick-fil-A^® franchised Operators. To see if you’re eligible for employment, please reach out to the hiring team at the location you are interested in to better understand qualifications and minimum age requirements to work at that restaurant.

What type of franchise opportunities does Chick-fil-A offer?

Chick-fil-A, Inc. offers qualified individuals the opportunity to operate a single Chick-fil-A^®franchised restaurant. The restaurant can be located in a mall, or it could be a free-standing, Drive-thru only, or an in-line location. We do not offer multi-unit franchise opportunities to initial applicants. However, from time to time, high performing franchise Operators may be offered an additional business opportunity.

While operating a Chick-fil-A restaurant franchise costs a modest $10,000 initial financial commitment, it requires a holistic commitment to own and operate the business in a hands-on manner. To learn more about Franchise opportunities, requirements, cost and more, visit our Franchise page.

How can I check the status of my application to become a Chick-fil-A Operator?

Updates to the status of your application are sent electronically to the e-mail address you provided. If you do not receive communication in your Inbox please be sure to check your Spam and Junk mail folders.

For more answers, visit the Chick-fil-A help page.

Chick-fil-A Apps

Chick-fil-A®

App description:

FEATURES
Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead.
Chick-fil-A One® Members can receive points with qualifying purchases, redeem
available rewards of your choice and reach new tiers with increasing benefits.
1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home
or out and about.
2. Order Ahead – Place your order through your phone and pay, choose your preferred
pick-up method, and let us know when you arrive.
3. Receive points – Receive points with every qualifying purchase by scanning your QR
code in the Chick-fil-A® App, paying with your Chick-fil-A One digital gift card, or placing
mobile orders at participating Chick-fil-A® restaurants.
4. Redeem rewards – Use your points to redeem available rewards of your choice,
including: free food rewards, birthday rewards, meal donations and more.
5. Personalized menu – We’ll remember what you like and – even better – how you like
it.

Note on Location Services: Continued use of GPS running in the background can dramatically decrease battery life. We ask permission to use GPS only to support local offers and promotions, restaurant location finder, and mobile ordering check-in.

Chick-fil-A, Inc.'s Terms & Conditions of Use: https://www.chick-fil-a.com/legal#terms_and_conditions

Chick-fil-A One® Terms & Conditions: https://www.chick-fil-a.com/legal#chick-fil-a_one_terms_and_conditions

Privacy Policy: https://www.chick-fil-a.com/legal#privacy_policy

Give Feedback to Chick-fil-A

Why give feedback?

It allows Chick-fil-A to improve their products or services. Chick-fil-A rely on customer feedback to make improvements.
It helps Chick-fil-A to understand their customers better. Feedback can provide valuable insights into your needs and preferences.
It can help you to build a relationship with Chick-fil-A. Companies appreciate customers who take the time to provide feedback, and may be more likely to respond positively.
It can also help to identify and solve problems. Feedback can help Chick-fil-A to identify issues with their products or services, and take steps to fix them.

Give feedback to Chick-fil-A

About Chick-fil-A

Chick-fil-A, Inc. (/ˌtʃɪkfɪˈleɪ/ CHIK-fil-AY, a play on the American English pronunciation of "filet") is an American fast food restaurant chain and the... Read more on Wikipedia.

Business address Chick-fil-A

3284 Northside Pkwy NW
Atlanta
GA
US
30327

Website Chick-fil-A

Visit Chick-fil-A website

Let us know what you think about Chick-fil-A customer support.

Anonymous review

Posted on: Sep 24, 2023, 5:18 AM
Type of contact: letter
Rating: 10

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