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The PG&E Corporation customer service can be called during regular office hours.
Monday-Friday, 7 a.m. - 7 p.m.
Saturday, 8 a.m. - 5 p.m.
Unfortunately, we were not able to find an email address for PG&E Corporation. However, we did find a contact form which can be used to get in touch with PG&E Corporation.
For complex issues that require additional (physical) documentation, sending a letter to PG&E Corporation is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.
To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.
A contact form is a convenient way to communicate with PG&E Corporation and get the information you need. It allows you to easily and quickly send a message to PG&E Corporation and receive a response.
Depending on the volume of inquiries PG&E Corporation receives, it may take some time for them to respond. If you need an immediate reaction call PG&E Corporation.
Messaging apps can be an easy and effective way to get in contact with PG&E Corporation. It allows you to communicate with PG&E Corporation in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.
For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.
If you have a sensitive or a confidential issue to discuss with PG&E Corporation (or any other company/authority), it may be better to contact PG&E Corporation through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.
From drone, helicopter and infrared inspections to enhanced tree trimming and new technologies, PG&E is constantly adding tools to help keep our communities safe from wildfire. Our latest tool is PG&E Report It.
PG&E Report It makes it easy to report non-emergency safety concerns related to PG&E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you think is hazardous, along with the location and a brief description. Your submission goes straight to our Safety Team for review within 30 days. Together, we can help keep our communities safe.
With the app, you can:
• Review examples of safety issues
• Submit a photo or video of a non-emergency safety concern
• See submissions made by others
• Get notified when your safety concern is under review or closed
• See PG&E’s findings about your concern and others
Requires Android 9.0 or later.
The Pacific Gas and Electric Company (PG&E) is an American investor-owned utility (IOU). The company is headquartered at 300 Lakeside Drive, in Oakland... Read more on Wikipedia.