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Monday - Friday, 8:00 a.m. to 5:00 p.m. ET
24/7 service; if you see downed power lines, please stay at least 30 feet away from them and call to report the location immediately.
Send an e-mail to Dominion Energy : powerline@dominionenergy.com
Email is a good option for communicating with Dominion Energy when you need a written record of your message or when additional (digital) documents need to be added, but if you need an immediate response it is better to call or message them. In general it takes longer to get get a response using e-mail.
For complex issues that require additional (physical) documentation, sending a letter to Dominion Energy is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.
To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.
Messaging apps can be an easy and effective way to get in contact with Dominion Energy . It allows you to communicate with Dominion Energy in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.
For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.
If you have a sensitive or a confidential issue to discuss with Dominion Energy (or any other company/authority), it may be better to contact Dominion Energy through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.
Dominion Energy, Inc., commonly referred to as Dominion, is an American energy company headquartered in Richmond, Virginia that supplies electricity in... Read more on Wikipedia.
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