Consumers Energy Contact Information

Unfortunately, we were unable to locate an email address for Consumers Energy customer support. Please consider using one of the other contact options provided on this page to get in touch with the Consumers Energy.

Write to Consumers Energy

We could not find an official correspondence address.

However, below is the Consumers Energy headquarters address you could use to write to Consumers Energy.

Consumers Energy
1 Energy Plaza Dr
Jackson
MI
US
49201

Tip When should i write a letter to get in touch with Consumers Energy?

For complex issues that require additional (physical) documentation, sending a letter to Consumers Energy is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

Consumers Energy Messaging options

Messenger

Tip When should i message to get in touch with Consumers Energy?

Messaging apps can be an easy and effective way to get in contact with Consumers Energy. It allows you to communicate with Consumers Energy in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.

For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.

Consumers Energy FAQ

Why is Consumers Energy planning on three phases of development in the Cross Winds Energy Park?

Consumers Energy first planned to build an additional 100 MW of wind capacity by 2022 to meet state requirements for renewable energy sources. This plan was included in Consumers Energy’s original Renewable Energy Plan. Since then, the construction of the original 100 MW addition has evolved into the Cross Winds Energy Park Phase II (44 MW) and Phase III (76 MW).

In total, the three phases of the Cross Winds Energy Park now produce up to 231 MW of capacity to help fulfill customers’ desire for additional alternative renewable technology options.

Future development was always planned for the Cross Winds Energy Park with various factors (including decreased technology costs, increased customer demand and energy policy) supporting the decision for expansion.

Why did Consumers Energy build the Cross Winds® Energy Park?

Consumers Energy built the Cross Winds Energy Park for two reasons – regulatory compliance and cost effectiveness.

Regulatory Compliance: Consumers Energy made a commitment to double its renewable energy capacity from 5 percent to 10% in 2007 when it submitted its 25-year Balanced Energy Plan to the Michigan Public Service Commission for meeting the energy supply requirements of its customers. In 2008, Michigan passed a renewable energy standard requiring 10% of the state’s energy supply to come from renewable sources, such as wind, by the end of 2015. This continues to be a driver since Michigan now requires that 15% of the state’s energy come from renewable energy sources by 2021 (Public Act 342 of 2016). Now, Consumers Energy's Clean Energy Plan explains a path forward that exceeds the state requirements. Visit www.micleanenergyplan.com for more information.
Cost Effectiveness: Consumers Energy decided to tap the state’s wind power to expand its renewable energy portfolio because it’s the most economical approach, and because it offers the most value to customers. We have also constructed and are operating the Lake Winds® Energy Park, a 100.8-MW project in Mason County and we have contracts to buy more than 300 MW of renewable energy capacity from third-party suppliers, the majority of which comes from wind. With the completion of Cross Winds Phase I, Consumers Energy met the 10% renewable energy standard one year before the state’s deadline.

What is a wind farm?

A wind farm is made up of clusters of wind turbines that capture and convert wind to electricity. Though it’s easy to imagine a wind farm in one location, turbines are generally spread over thousands of acres of land to maximize production by choosing the ideal locations based on factors such as wind speed and direction.

Why did Consumers Energy put a wind farm in Tuscola County?

After carefully studying 19 potential sites in Michigan, Consumers Energy chose Tuscola County due to the wind resource and because the area offers access to available transmission — a way to move the energy into the electric grid — a key consideration when building a wind farm. Within Tuscola County, a detailed wind analysis using data collected by meteorological towers was used to determine the optimal locations. That study showed Akron and Columbia Townships held the most potential for wind production.

For more answers, visit the Consumers Energy help page.

Consumers Energy Apps

Consumers Energy

App description:

Introducing the Consumers Energy app that puts you in control. Anytime. Anywhere. Our new app gives you the power to pay bills, report an outage, enroll in customized alerts, and much more – from anywhere.

Key Features:
Pay your bill fast and easy
Access all your accounts in one place
Schedule payments
Custom billing and payment alerts
Receive alerts when your bill is due and payment is received. Never miss a payment
Report a power outage
Receive alerts for reported outages and estimated time of restoration
View an interactive outage map
Update account preferences

Give Feedback to Consumers Energy

Allthough we could not find an online feedback form for Consumers Energy, there are always other options to give feedback. Here are some other options you could use to give feedback to Consumers Energy

Call: Consumers Energy has a phone number you can call and talk directly to a representative of Consumers Energy.
Social media: Consumers Energy have social media accounts that you can use to send feedback or a message.
Messaging: Consumers Energy has customer service messaging options, where you can communicate with a representative and provide feedback.

About Consumers Energy

success restored faith in Consumers Power. In 1997, the name of the company was changed to Consumers Energy. In 2011, Consumers Energy received approval to... Read more on Wikipedia.

Business address Consumers Energy

1 Energy Plaza Dr
Jackson
MI
US
49201

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