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The Dallas College customer service can be called during regular office hours.
Send an e-mail to Dallas College: StudentHelp@dcccd.edu
Email is a good option for communicating with Dallas College when you need a written record of your message or when additional (digital) documents need to be added, but if you need an immediate response it is better to call or message them. In general it takes longer to get get a response using e-mail.
For complex issues that require additional (physical) documentation, sending a letter to Dallas College is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.
To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.
A contact form is a convenient way to communicate with Dallas College and get the information you need. It allows you to easily and quickly send a message to Dallas College and receive a response.
Depending on the volume of inquiries Dallas College receives, it may take some time for them to respond. If you need an immediate reaction call Dallas College.
Messaging apps can be an easy and effective way to get in contact with Dallas College. It allows you to communicate with Dallas College in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.
For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.
If you have a sensitive or a confidential issue to discuss with Dallas College (or any other company/authority), it may be better to contact Dallas College through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.
If you're receiving financial aid grants or loans, you must begin attendance in classes. Don't drop or stop attending any class without consulting the Financial Aid Office. Changes in your enrollment level and failing grades may require you to repay federal financial aid funds.
Federal regulations require you to repay a portion of financial aid funds if you withdraw from all classes before satisfying the 60 percent completion rule for the enrollment term. (See the current 60 percent dates for the financial aid award year.)
You also may be required to repay financial aid funds if you receive failing grades in all of your classes, unless an instructor can document that you attended class for at least 60 percent of the enrollment period.
A student carrying 12 or more credit hours in a fall or spring semester is considered a full-time student.
Other definitions:
Important Note: The Federal Student Aid definition of full time as 12 or more hours supersedes any school classification of enrollment level. For example, for the Summer I term, a student taking six hours would be considered a half-time student for Federal Title IV eligibility but might not receive that same classification from their college.
For more information, contact the Advising/Counseling Center at your college.
Visit our website to view contact information for all the Admissions/Registrar's Offices.
View our Transfer Services website to find out how to transfer to or from Dallas College. You can also read the steps to a successful transfer, view a transfer timeline and more.
The Admissions/Registrar's Office evaluates all transcripts received. A team of transcript evaluators located off-site assists with the process.
If you have a question about your transcript, please contact the Admissions/Registrar's Office.
If you're a Financial Aid student, please contact Financial Aid.
Find out more information about transferring to DCCCD.
Dallas College's mobile app provides information on our classes, programs and degrees. Stay connected anywhere and anytime to grades, news, campus maps, events, student life, notifications and more all at your fingertips.
Dallas College is a public community college with seven campuses in Dallas County, Texas. It serves more than 70,000 students annually in degree-granting... Read more on Wikipedia.
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