SIXT Rent A Car Contact Information

Are you wondering how to rent a car without a credit card? With SIXT, you don't need to worry! Even if you don't have a credit card you can still rent a car. We provide multiple options so you can pay for your car rental with a payment method that works best for you. You can use a debit card at specified SIXT car rental locations depending on whether you are an in-state or out-of-state renter.

Car rental with a debit card 

At most SIXT car rental locations, you can rent a car with a debit card. To use your debit card as a car rental payment method, you will be required to meet additional requirements and may be subject to restrictions. Your debit card must be valid at the time of pick-up and issued in the name of the main driver. You will need to show up to two forms of government-issued identification, have sufficient funds available, and meet one of the following criteria:

• Non-local renters can use a debit card, but cannot rent any premium, luxury, or specialty vehicles, except for vans and pickup trucks. The renter must present the return airline ticket/roundtrip flight itinerary upon pick-up.
• Local renters must present an original and current utility bill that matches the name and address on the driver’s license used. Photocopies, printouts, and digital images are not permitted, and these bills must be no more than 30 days old and cannot be past due. Only categories ECAR-FCAR, CFAR, IFAR, SPAR, PPAR, MVAR, FVAR, PVAR can be rented. Debit cards are not accepeted at airport branches.
• International customers, whose debit card is issued in their country of residence, may rent any category vehicle except for Specialty cars. The renter must present the return airline ticket/roundtrip flight itinerary upon pick-up.

What kind of car can I rent with a debit card? 

If opting to use a debit card to rent a car with SIXT, you still have a broad selection of car rentals to choose from. With a debit card as your preferred car rental payment method, we offer you your choice of rental car from select car categories. Restrictions on the kind of car you can rent with a debit card are dependent upon whether you are an in-state resident or not.

• In-state renters with a debit card may only rent categories ECAR-FCAR, CFAR, IFAR, SPAR, PPAR, MVAR, FVAR, PVAR.
• Out-of-state renters with a debit card may rent MCAR, ECAR, CCAR, ICAR, SCAR, FCAR, CTAR, ITAR, STAR, IFAR, SFAR, RFAR, FFAR, GFAR, SPAR, PPAR, MVAR, FVAR, PVAR and cargo vans.
• International renters with a debit card may reserve all categories except specialty cars. 
• Debit cards are accepted for long term rentals (defined as 28 days or longer).

Renting with a debit card at an airport location:

• In-state customers cannot use a debit card at an airport location, or the following Downtown locations: Inglewood (Local Customers) and Philadelphia (Local Customers).
• Out-of-state customers may use a debit card, but may not rent any premium, luxury, or extraordinary vehicles, except for passenger vans and pickups. The renter must present a return airline ticket or roundtrip itinerary upon pick-up made at least 24 hours prior to the pick-up date, that coincides with the drop-off date and location.
• International customers, whose debit card is issued in their country of residence, may rent any category vehicle except for Specialty cars. The renter must present a return airline ticket/roundtrip flight itinerary upon pick-up, made at least 24 hours prior to the pick-up date, that coincides with the drop-off date and location.

Renting with a debit card at a downtown location:

• Local customers may rent at a downtown location using a debit card. They must present an original and current utility bill that matches the name and address on the driver’s license used. Only gas, water, light, and sewage bills are accepted. Photocopies, printouts, and digital images are not permitted (digital format can be accepted provided that the source of the document comes from the official page; e.g. FPL site). Utility bills need to be the most current or from the last 30 days and cannot be Past Due. Additionally, local renters may only rent economy through full-size sedans, compact through intermediate SUVs, passenger vans and pickups with a debit card.
• Non-local customers may use a debit card, but may not rent any premium, luxury, or extraordinary vehicles, except for passenger vans and pickups. The renter must present a return airline ticket or roundtrip itinerary upon pick-up made at least 24 hours prior to the pick-up date, that coincides with the drop-off date and location.
• International customers, whose debit card is issued in their country of origin, may rent any category vehicle except for specialty cars. The renter must present a return airline ticket/roundtrip flight itinerary upon pick-up, made at least 24 hours prior to the pick-up date, that coincides with the drop-off date and location.

There are many factors that alter the final cost of a rental car - from the station where you pick up the vehicle and the length of the rental to the car category and extras that you book. In order to ensure price transparency, SIXT provides you with an overview of all costs that you may incur when booking a rental car. You can get started by booking a reservation on our website or in the SIXT app. Here, we will go through the options step by step.

What’s included in the reservation price?

Unless otherwise stated, the rental quote/price displayed on the final page when booking includes:

• Daily rate
• Statutory taxes
• Additional extras (if selected)
• All surcharges and fees (if applicable)

How often do the rates change?

Rates can fluctuate at any time. If you have a booked reservation, this price does not change unless you make changes to your booking.

What influences the price of the car rental?

1. Choice of pick-up branch:

When you decide what station you want to pick up your vehicle at, you influence the total price of your rental. For example, if you choose an airport branch or downtown branch, the so-called location surcharge will apply to you.

2. Choice of return branch: 

In most cases, the return branch will probably match the pick-up branch. This is not the case if you opt for a one-way rental. Then there is also often an additional one-way fee, the amount of which depends on the distance between the branches, as the vehicle usually needs to be transported back to the pick-up branch.

One-way rentals within Florida, within and between California and Nevada locations are free of charge on selected routes. Please check our Terms and Conditions as restrictions do apply to this offer.

3. Length of the rental: 

In general, the duration of the rental influences the composition of the rate, and thus, the cost of the total rental. Weekly, weekend, and monthly rentals are generally cheaper than daily rentals.An overview of rate categories:

• Daily rate (1-4 days)

• Weekly rate (5-27 days)

• Weekend rate (Friday noon until Monday 9:00 AM)

• Long weekend rate (Thursday noon until Tuesday 9:00 AM; maximum of 4 days)

• Long-term rental (28 days or longer)
   

4. Choice of vehicle: 

SIXT prices for rentals may vary depending on the vehicle model, vehicle demand at the time of pick-up, and whether you pay in full before or at the end of the rental. 

5. Protection options and extras:

After you have selected a vehicle category, you can now choose from a range of protection options and extras. These additional services provide security for different claims and allow you to have a carefree and relaxed car rental experience.

• Protection options

  • Liability coverage
  • Loss Damage Waiver (LDW)
  • Personal Accident Protection
  • Supplemental Liability Insurance
  • Emergency Sickness Protection
  • Roadside Assistance
  • Premium Protection Plan
  • Liability Roadside Assistance
  • Partial Damage Waiver
  • Business Traveler Insurance

• Extras

  • GPS guaranteed
  • Additional driver
  • Child seats
  • Diamond lounge
  • Wi-Fi
  • Winter tires (not available in the US)
  • Snow chains (not available in the US)
  • Ski rack (not available in the US)

6. Vehicle category:

In principle, the rental prices vary according to vehicle size. The higher the quality and luxury of a vehicle and the more features it has, the higher the rental price. Our fleet of rental cars has something for every budget, and you can find an overview of our vehicle models here. 

7. Availability:

If demand is high due to a holiday, events in the area or increased travel demand we may have a reduced fleet in our branches. It is always a good idea to reserve your vehicle well in advance.
 

8. Payment:

After you enter your personal data, you will be asked for your payment method . However, keep in mind that there are restrictions on car rentals made without a credit card .

• Prepaid rate: If you pay in advance, you benefit from lower rental prices. Please remember, however, that unlike regular reservations, a cancellation fee may apply.

• Young driver fee: A young driver fee is charged for drivers under 25 years of age. The amount of the fee depends on the vehicle category you have booked.
   

9. Pick-up at the branch

Please ensure that you bring the credit/debit card you used to book your reservation and the main driver’s license. An authorization deposit is also due upon pick-up of your rental vehicle. However, this authorization amount will be refunded after 3-5 days when the vehicle is returned.

Also, keep in mind you have the option of booking additional protection packages and extras. Please note, however, that after the rental agreement has been signed, no changes (especially the booking of protection options) can be made.
 

10. During the rental

During your rental you only need to pay for the cost of the fuel that you consume while driving your rental car.

11. After the rental

Your rental car will typically be given to you with a full tank of fuel. Please remember to return the vehicle to the station with a full tank or filled to the same level as pick-up to avoid a refueling fee. You can avoid this hassle by prepaying for the fuel. Our prepaid fuel option will also save you time as you don't have to worry about finding a gas station on your way to returning the vehicle.
 

12. Included mileage

If you have driven more miles than were included in your rental agreement, the overage will be charged at the SIXT mile price when you return the vehicle.
 

13. Costs for traffic offenses

If you were speeding or parked incorrectly, you are liable for all costs and fees incurred in connection with traffic and administrative offenses. SIXT also charges a lump-sum fee in accordance with the General Terms and Conditions.
 

14. Vehicle damage

If damage has occurred to the vehicle during your rental, you are liable as the renter, unless you are covered by our protection packages. It is best to always rent your vehicle with comprehensive protection without a deductible, so that you avoid high costs if something goes wrong.

How can I book a vehicle rental?

You can make a reservation online or in the SIXT app .
 

What does the 4 letter code (e.g. ECAR) next to a vehicle mean? 

The 4-letter code you see next to the vehicle you choose is known as an ACRISS code  and is used as an industry standard in classifying rental vehicles by their size/specification. For more information please visit the ACRISS website.
 

How much is the deposit for my rental?

This deposit varies, and is based on the car category, cost of the rental, length of the rental and whether the reservation was booked as Prepaid or Pay Later. For more specific information, please refer to our Rental Guidelines here.
 

How many miles are included in my reservation?

When booking you can see the number of miles included with your reservation. Many bookings include unlimited mileage, although things like long-term rentals, sport and luxury vehicles, and limited-mileage reservations are excluded.
 

Can I rent a vehicle with someone else's card or in someone else's name?

No, at the time of booking, the driver's name must be provided along with the credit card used for payment. The name listed on the credit card being used must match the name on the primary driver's license.
 

What are the terms and conditions for renting a vehicle? 

To see our Terms and Conditions, please visit the SIXT Terms and Conditions page.
 

Is protection included in my reservation?

You can find information about the included protection in the Mileage and Protection step of booking your rental. You can also add your desired protection options in this step.
 

I was offered a quote. How long is it valid?

A quote should just be used as a guideline and is not binding until a reservation has been booked/confirmed.

Is the rate/total provided in my quote guaranteed?

No, because our quotes/rates/prices fluctuate throughout the day as prices are dependent on the availability of our fleet along with the demand of those vehicles.