Unfortunately, we were unable to locate an email address for Bank of America customer support. Please consider using one of the other contact options provided on this page to get in touch with the Bank of America.
Write to Bank of America
Bank of America
Bank of America
Tampa
FL
US
33622-5118
Tip When should i write a letter to get in touch with Bank of America?
For complex issues that require additional (physical) documentation, sending a letter to Bank of America is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.
To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.
Find a Bank of America branch.
To locate a nearby Bank of America branch, enter your address, zip code, or use the map to search for a location near you.
Tip When should i message to get in touch with Bank of America?
Messaging apps can be an easy and effective way to get in contact with Bank of America. It allows you to communicate with Bank of America in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.
For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.
Tip Protect your privacy when using social media to contact Bank of America!
If you have a sensitive or a confidential issue to discuss with Bank of America (or any other company/authority), it may be better to contact Bank of America through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.
Be sure to not to mention private details such as:
Your address
Your phone number
Your credit card or bank account number
Your password(s)
Bank of America FAQ
How do I access my account?
Using Online Banking or Mobile Banking, you can access your Bank of America checking, savings accounts, CD, IRA, credit card, mortgage and line of credit account information. You can also access your account by phone, ATM or the nearest financial center. Find a financial center
How do I close my account?
We appreciate your business and are sorry to hear you want to close your account. We hope you'll consider speaking with us first so we can address any concerns you might have. Call us at 800.432.1000 to share your feedback with us.
Before proceeding with closure, you might be interested in converting your existing account to a different account or finding a new one.
How can I withdraw money from my personal checking account?
Lots of ways, including:
Online Banking - to transfer funds between Bank of America accounts
Bill Pay - to pay your bills in minutes from one simple site
Cash withdrawals from Bank of America ATMs and other ATMs (at non-Bank of America ATMs we charge a fee for withdrawals; the ATM operator may charge an additional fee)
Telephone transfers between Bank of America accounts
Transfers between linked accounts at Bank of America ATMs
Bank of America debit card purchases at participating merchants
Scheduled transfers
Personal checks
Transactions with a financial center teller
(Additional transaction fees may apply. Refer to the disclosure you received with your account setup materials.)
What is the maximum amount of money I can withdraw at an ATM?
The amount you can withdraw from an ATM is based on several factors, including limits that are set based on your card or account type, availability of funds in your account at the time the withdrawal is requested and in some cases the amount the ATM is capable of dispensing.
What types of deposits are made available on the same day as my deposit?
Cash deposits are available immediately.
Bank of America Apps
Bank of America Mobile Banking
App description:
Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.
Manage Accounts
• View account balances and review activity
• Activate or replace credit/debit cards
• Set alerts for important account info
Transfer Money and Pay Bills
• Securely send and receive money with Zelle® using a U.S. mobile number or email address¹
• Transfer funds between your Bank of America and linked Merrill accounts
• Pay bills
Check Deposit
• Take photos of checks to deposit them
• Get immediate confirmation that your check is processing²
Erica, Your Virtual Financial Assistant³
• Ask Erica to find transactions, pay bills and more
• Get valuable alerts, and helpful insights
Security
• Set up Touch ID® / Face ID®
• If fraudulent activity is suspected on your card, we’ll notify you
• View security center
• With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly⁴
Manage Investments with Merrill
• Trade stocks, ETFs, mutual funds
• View up-to-date Market data, news, and quotes
• Send messages and documents securely to your advisor
See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more information. Mobile carrier message and data rates may apply.
¹ Zelle transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply.
² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.
³ Erica only listens or speaks when you tap the microphone and retains interactions to optimize your experience. Erica speaks aloud and hears and responds to all voices. Erica is only available in English.
⁴ You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities.
Investing involves risk. There is always the potential of losing money when you invest in securities.
Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by complanies that are affiliates of Bank of America Corporation ("BofA Corp"). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc. ("MLLA"), a licensed insurance agency and wholly owned subsidiary of BofA Corp.
Banking products are provided by Bank of America, N.A., and affiliated banks, Members FDIC and wholly-owned subsidiaries of Bank of America Corporation.
Investment products:
• Are Not FDIC Insurance
• Are Not Bank Guaranteed
• May Lose Value
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Features may only be available for certain account types.
Allthough we could not find an online feedback form for Bank of America, there are always other options to give feedback. Here are some other options you could use to give feedback to Bank of America
Call: Bank of America has a phone number you can call and talk directly to a representative of Bank of America.
Social media: Bank of America have social media accounts that you can use to send feedback or a message.
Messaging: Bank of America has customer service messaging options, where you can communicate with a representative and provide feedback.
About Bank of America
on December 1, 2024. Retrieved December 20, 2024. https://investor.bankofamerica.com/regulatory-and-other-filings/all-sec-filings/content/0001096906... Read more on Wikipedia.
Business address Bank of America
100 N Tryon St STE 170
Charlotte
NC
US
28202
Website Bank of America
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