United Airlines Contact Information | Easily Connect with businesses

Call United Airlines

United Airlines Customer Service 800-864-8331 or 800-UNITED-1 (Toll-free)

Additional phone numbers

Baggage tracking 800 3355 2247

Reservations and ticket changes (English) 800-433-7300

24/7

Reservations and ticket changes (Spanish) 800-633-3711

24/7

See all United Airlines phone numbers

E-mail United Airlines

Send an e-mail to United Airlines: UnitedAirlines@united.com

Tip When should i use e-mail to get in touch with United Airlines?

Email is a good option for communicating with United Airlines when you need a written record of your message or when additional (digital) documents need to be added, but if you need an immediate response it is better to call or message them. In general it takes longer to get get a response using e-mail.

E-mail United Airlines

Write to United Airlines

We could not find an official correspondence address.

However, below is the United Airlines headquarters address you could use to write to United Airlines.

United Airlines
233 South Wacker Drive
Chicago
IL
US
60606

Tip When should i write a letter to get in touch with United Airlines?

For complex issues that require additional (physical) documentation, sending a letter to United Airlines is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

United Airlines contact form

Tip When should i use a contact form get in touch with United Airlines?

A contact form is a convenient way to communicate with United Airlines and get the information you need. It allows you to easily and quickly send a message to United Airlines and receive a response.

Depending on the volume of inquiries United Airlines receives, it may take some time for them to respond. If you need an immediate reaction call United Airlines.

Use contact form

Departures and arrivals

United Airlines provides flight schedules, departures, and arrivals on their website. Alternatively, check the website or app of the airport. Many airports provide real-time flight information, including departure and arrival times.

Visit departures and arrivals.

United Airlines Messaging options

Messenger

Tip When should i message to get in touch with United Airlines?

Messaging apps can be an easy and effective way to get in contact with United Airlines. It allows you to communicate with United Airlines in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.

For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.

United Airlines on Social Media

Twitter

Facebook

Instagram

YouTube

Tip Protect your privacy when using social media to contact United Airlines!

If you have a sensitive or a confidential issue to discuss with United Airlines (or any other company/authority), it may be better to contact United Airlines through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.

Be sure to not to mention private details such as:

Your address
Your phone number
Your credit card or bank account number
Your password(s)

United Airlines FAQ

How do I measure the linear size of my bag?

To measure the linear size of your bag, add the length, width, and height. Make sure to include the feet, wheels, handles and pockets on the outside of your bag. For example: if your suitcase is 22 inches long, 14 inches wide and 9 inches high, your linear size is 22" + 14" + 9" = 45."

Can I pay for my checked bags online before my flight?

There are two ways you can pay for your checked bags before your flight.

The first way is to pay for your checked bags online at least 24 hours before your flight. Visit our page about prepaying for your checked bags to learn more.

Savings may apply when you prepay for your checked bags.

The second way is to pay for your checked bags on united.com while checking in for your flight. During the check-in process, enter your credit card information and we’ll charge your card immediately for the number of bags you designate at the time you check in online.

If you pay for your checked bags during online check-in, they will be nonrefundable.

Prepay and save

Can I use united.com check-in when I have bags to check?

Yes. This service is now available when you need to check bags, as well as when you travel with only carry-on bags. Once you reach the airport, the quickest way to check your bags is by using one of our ticket counter kiosks. Dedicated kiosk areas are available at our hub airports and in select cities. You may also check your bags with a United ticket counter representative or curbside skycap (where available). Please be sure to review minimum required check-in times.

You can also make the check-in process easier by prepaying for your checked bags. Learn more about prepaid bags.

Can I use my cell phone or other mobile device to check in?

Yes. You can use your wireless-enabled device to check in for your United flight. Go to united.com using your device's internet browser. You can also check in through the United app on your smartphone. Learn more about the United app.

What types of payment are accepted?

The following forms of payment are accepted for purchases made on united.com and/or the United app (not all forms of payment are accepted in all countries/regions):

Alipay (only for purchases made on united.com with a China billing address)
American Express^®
Apple Pay (only for purchases made in the United app with a U.S. billing address)
Diners Club International^®
Discover^®
JCB
MasterCard^®
PayPal™
PayPal Credit (U.S. billing addresses only)
UATP^®
UnionPay (only for purchases made on united.com in select countries/regions)
Uplift
Visa^®
Visa Checkout
Cash payment at an airport ticket office or United ticket office

Payment transactions at airports

As part of our efforts toward creating a faster and more efficient airport experience for our customers, the United check-in counters and kiosks at many airports we serve no longer accept cash as a form of payment.

For more answers, visit the United Airlines help page.

United Airlines Apps

United Airlines

App description:

Say hello to our redesigned United app.

With our ever-changing environment and the need more than ever to empower our customers with more ability to self-serve and stay informed, we’ve worked to enhance our United app to deliver information more consistently, timelier and easier than before for all users – all while keeping many of the same features you know and love.

The app is your all-in-one travel partner
- Our redesigned app will now deliver information you need more consistently than ever before with improved navigation for a more seamless experience. The design updates also serve as a complement to our enhanced accessibility support for screen readers.
- During your trip, our app home screen gives you quick access to important details by opening to the most useful and relevant information, for all users whether you’re signed in or not. When it’s time to travel, check in for your flights on the home screen and view real-time updates. See what amenities are on your flights and your position on the upgrade and standby lists. While at the airport, explore interactive airport maps to find a United Club location near you and stay up to date on your flight status through our push notifications delivered directly to your inbox.
Manage your MileagePlus® account
- Enroll in MileagePlus and check out our newly envisioned “My account” experience. You can also earn miles with MileagePlus programs and use these miles to book award travel on the app, too.
Search for flights and book travel
- Look for flights across our global network. When you find one that’s right, book it on the app using money, award miles or even your electronic travel certificates.
Easily manage your reservations on the app
- View and change your seat assignments, or enhance your trips by adding Economy Plus® seating, Premier Access®, United Club℠ passes, travel bundles and more. You can also change, cancel or rebook your flights right on the app, all through the “My trips” section.
Continue using the app in the air
- With United Private Screening on select flights, watch TV shows and movies on your own device. Plus, track the status of your checked bags and see which gate you’ll arrive to once you land.
Have questions?
- Message our contact center directly through the Contact Us section in the app.

Give Feedback to United Airlines

Why give feedback?

It allows United Airlines to improve their products or services. United Airlines rely on customer feedback to make improvements.
It helps United Airlines to understand their customers better. Feedback can provide valuable insights into your needs and preferences.
It can help you to build a relationship with United Airlines. Companies appreciate customers who take the time to provide feedback, and may be more likely to respond positively.
It can also help to identify and solve problems. Feedback can help United Airlines to identify issues with their products or services, and take steps to fix them.

Give feedback to United Airlines

About United Airlines

United Airlines, Inc. is a major airline in the United States headquartered in Chicago, Illinois. United operates an extensive domestic and international... Read more on Wikipedia.

Business address United Airlines

233 South Wacker Drive
Chicago
IL
US
60606

Website United Airlines

Visit United Airlines website

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Anonymous review

Posted on: Sep 24, 2023, 5:16 AM
Type of contact: letter
Rating: 10

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