Unfortunately, we were unable to locate an email address for JetBlue customer support. Please consider using one of the other contact options provided on this page to get in touch with the JetBlue.
Write to JetBlue
We could not find an official correspondence address.
However, below is the JetBlue headquarters address you could use to write to JetBlue.
JetBlue
27-01 Queens Plaza N
Queens
NY
US
11101
Tip When should i write a letter to get in touch with JetBlue?
For complex issues that require additional (physical) documentation, sending a letter to JetBlue is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.
To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.
Departures and arrivals
JetBlue provides flight schedules, departures, and arrivals on their website.
Alternatively, check the website or app of the airport. Many airports provide real-time flight information, including departure and arrival times.
Tip When should i message to get in touch with JetBlue?
Messaging apps can be an easy and effective way to get in contact with JetBlue. It allows you to communicate with JetBlue in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.
For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.
Tip Protect your privacy when using social media to contact JetBlue!
If you have a sensitive or a confidential issue to discuss with JetBlue (or any other company/authority), it may be better to contact JetBlue through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.
Be sure to not to mention private details such as:
Your address
Your phone number
Your credit card or bank account number
Your password(s)
JetBlue FAQ
What is TrueBlue?
TrueBlue is JetBlue's award-winning loyalty program, where you can earn TrueBlue points when you travel, and when you shop for everyday purchases through our partners.
TrueBlue members can enjoy rewards, perks and a more personalized travel experience.
Plus, you’ll be one of the first to hear about deals, new routes and all things JetBlue.
Can I enroll a child in TrueBlue?
Yes. To enroll a child (under 13 years of age) in TrueBlue:
Just log in to your TrueBlue account
Click on the “Enroll a Child” link and follow the steps.
TrueBlue points cannot be used towardthe following:
Purchasing extras (Even More Space, Priority Security, checked bags, etc.)
Taxes and fees (including service fees, pet fees, unaccompanied minor fees, etc.)
See TrueBlue Terms and Conditions for redemption details, including nformation on fares eligible for award flights.
How do I earn points to redeem award travel in the TrueBlue program?
When booking your flight online, either sign in to TrueBlue prior to booking or enter your account information during the booking process. You'll earn TrueBlue points on qualifying travel and get closer to an award flight. See TrueBlue Terms and Conditions for redemption details, including information on fares eligible for award flights.
Where can I see my TrueBlue points balance?
See your TrueBlue points balance by logging in to your TrueBlue account or through the JetBlue app and viewing your Points Dashboard.
No, TrueBlue points never expire and have no blackout dates.
JetBlue Apps
JetBlue - Book & manage trips
App description:
Take JetBlue everywhere you go! Download our award-winning app to book, manage and check in for your trips, access boarding passes and more.
Day of travel – Your day of travel is a breeze with key info, including your boarding pass, right on the home screen.
Manage trips – Update your seat selection, add extras or make changes to your itinerary with just a few taps.
Boarding pass – Check in and get to your gate quickly without the hassle of printing a boarding pass – one less thing to carry on!
My trips – Add your upcoming and past itineraries to access everything you need to know.
Book flights – Search and book your next trip with ease.
Chat with us – Get your questions answered quickly and connect with a JetBlue crewmember through live chat.
Travel Tools – Add hotels, vacation rentals, car rentals and extras with Paisly or schedule a shuttle to the airport.
Inflight experience – View all of our snacks, drinks and entertainment options.
My TrueBlue – Enroll or sign in to TrueBlue to keep track of your TrueBlue points, view your Travel Bank balance (if you have one), request points for past trips and enjoy a more personalized experience.
& More – Access our flight tracker, airport maps and other content.
Give Feedback to JetBlue
Why give feedback?
It allows JetBlue to improve their products or services. JetBlue rely on customer feedback to make improvements.
It helps JetBlue to understand their customers better. Feedback can provide valuable insights into your needs and preferences.
It can help you to build a relationship with JetBlue. Companies appreciate customers who take the time to provide feedback, and may be more likely to respond positively.
It can also help to identify and solve problems. Feedback can help JetBlue to identify issues with their products or services, and take steps to fix them.
About JetBlue
program". JetBlue Airways. Retrieved October 23, 2011.[permanent dead link] JetBlue's Revamped TrueBlue Program Touches Down. Investor.jetblue.com. November... Read more on Wikipedia.
Business address JetBlue
27-01 Queens Plaza N
Queens
NY
US
11101
Website JetBlue
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