Unfortunately, we were not able to find an email address for American Airlines. However, we did find a contact form which can be used to get in touch with American Airlines.
Write to American Airlines
American Airlines
4000 E. Sky Harbor Blvd.
Phoenix
AZ
US
85034
Tip When should i write a letter to get in touch with American Airlines?
For complex issues that require additional (physical) documentation, sending a letter to American Airlines is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.
To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.
American Airlines contact form
Tip When should i use a contact form get in touch with American Airlines?
A contact form is a convenient way to communicate with American Airlines and get the information you need. It allows you to easily and quickly send a message to American Airlines and receive a response.
Depending on the volume of inquiries American Airlines receives, it may take some time for them to respond. If you need an immediate reaction call American Airlines.
Departures and arrivals
American Airlines provides flight schedules, departures, and arrivals on their website.
Alternatively, check the website or app of the airport. Many airports provide real-time flight information, including departure and arrival times.
Tip When should i message to get in touch with American Airlines?
Messaging apps can be an easy and effective way to get in contact with American Airlines. It allows you to communicate with American Airlines in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.
For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.
Tip Protect your privacy when using social media to contact American Airlines!
If you have a sensitive or a confidential issue to discuss with American Airlines (or any other company/authority), it may be better to contact American Airlines through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.
Be sure to not to mention private details such as:
Your address
Your phone number
Your credit card or bank account number
Your password(s)
American Airlines FAQ
Can I through check a bag on a separate record locator?
No; we’ll only through check bags if all your tickets are in the same record locator (PNR) and you are connecting to another American Airlines or oneworld® flight.
Why didn't I have the option to pay for my bags online?
You can only pay for bags online starting 24 hours and up to 4 hours before departure if you're flying within and between the U.S., including Hawaii, Alaska and select Caribbean cities.
What if my flight is canceled?
The standard bag refund policy would apply.
Can I change my reservations online after I check in?
No. You can’t change your reservation online once you’ve checked in. Contact Reservations for assistance.
What if I already checked in, but can't make my flight?
If you’re unable to make your flights, contact Reservations prior to your flight’s departure to retain the value of your ticket. Charges or penalties may apply for changes, depending on the fare paid for the ticket.
With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.
-Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.
-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.
-Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device.
-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.
-AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.
-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.
-Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.
-Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination.
-Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds.
-Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com to check flight information and watch movies and TV shows at no cost.
Contact Us: 800-222-2377
Why we need the permissions:
Bluetooth
We will be adding location assistance to mapping (see our new terminal maps) that uses BLE
Location
Your location helps us give you relevant information tailored to where you are at the time.
Photos/Media/Files
Access to photos is required to store parking reminders.
Camera
The camera allows the app to scan credit cards and expedite the checkout process.
Wi-Fi connection information
This allows the app to understand when connectivity exists to give you the data you need.
Other
Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.
Give Feedback to American Airlines
Why give feedback?
It allows American Airlines to improve their products or services. American Airlines rely on customer feedback to make improvements.
It helps American Airlines to understand their customers better. Feedback can provide valuable insights into your needs and preferences.
It can help you to build a relationship with American Airlines. Companies appreciate customers who take the time to provide feedback, and may be more likely to respond positively.
It can also help to identify and solve problems. Feedback can help American Airlines to identify issues with their products or services, and take steps to fix them.
About American Airlines
members. American Airlines was started in 1930 as a union of more than eighty small airlines. The two organizations from which American Airlines originated... Read more on Wikipedia.
Business address American Airlines
1 Skyview Drive,
Fort Worth
TX
US
76155
Website American Airlines
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