Alaska Airlines Contact Information | Easily Connect with businesses

Call Alaska Airlines

Alaska Airlines Customer Service 800-252-7522 or 800-ALASKAAIR)

Available 24/7.

Additional phone numbers

Guest Care / Post-flight concerns: 800-654-5669

7:00 am - 7:00 pm PT, Monday-Friday
8:00 am - 5:00 pm PT, Saturday

Account 800-654-5669

7:00 am - 7:00 pm PT, Monday-Friday
8:00 am - 5:00 pm PT, Saturday

E-mail Alaska Airlines

Send an e-mail to Alaska Airlines: alaskalounge@alaskaair.com

Tip When should i use e-mail to get in touch with Alaska Airlines?

Email is a good option for communicating with Alaska Airlines when you need a written record of your message or when additional (digital) documents need to be added, but if you need an immediate response it is better to call or message them. In general it takes longer to get get a response using e-mail.

E-mail Alaska Airlines

Write to Alaska Airlines

Alaska Airlines
P.O. Box 68900
Seattle
WA
US
98168

Tip When should i write a letter to get in touch with Alaska Airlines?

For complex issues that require additional (physical) documentation, sending a letter to Alaska Airlines is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

Departures and arrivals

Alaska Airlines provides flight schedules, departures, and arrivals on their website. Alternatively, check the website or app of the airport. Many airports provide real-time flight information, including departure and arrival times.

Visit departures and arrivals.

Alaska Airlines Messaging options

Messenger

Live Chat

Tip When should i message to get in touch with Alaska Airlines?

Messaging apps can be an easy and effective way to get in contact with Alaska Airlines. It allows you to communicate with Alaska Airlines in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.

For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.

Alaska Airlines on Social Media

Twitter

Facebook

Instagram

YouTube

Tip Protect your privacy when using social media to contact Alaska Airlines!

If you have a sensitive or a confidential issue to discuss with Alaska Airlines (or any other company/authority), it may be better to contact Alaska Airlines through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.

Be sure to not to mention private details such as:

Your address
Your phone number
Your credit card or bank account number
Your password(s)

Alaska Airlines FAQ

How do I check in for flights booked with Flight Pass?

Follow the same procedures as normal Main cabin itineraries. Beginning 24 hours before your flight, check-in on alaskair.com, the Alaska mobile app, or at the airport.

Do I receive special boarding priority as a Flight Pass subscriber?

Flight Pass travelers will board alongside other standard Main cabin guests, except if the guest is a Mileage Plan Elite member or paid for a Premium Class or First Class upgrade.

What is Flight Pass?

Flight Pass is an annual subscription plan that allows subscribers to travel frequently on eligible Alaska Airlines flights by paying a monthly fixed fee.

What are the Flight Pass benefits?

Discounts: The price of a monthly Flight Pass subscription is cheaper than the average price of a ticket (on eligible flights)*. With your subscription for the next year, Alaska provides you with a great deal on a price that doesn’t change.

Peace of mind: With Flight Pass, you lock in the price of your travel for the next year—your monthly membership fee will not change. This allows you to plan and budget your trips with ease knowing that prices won’t increase.

Freedom to explore: With a wide range of great destinations to choose from, you are able to travel more frequently than ever before to amazing destinations. Visit family or friends, get away for a relaxing weekend, work remotely, or simply go on an adventure—with Flight Pass, frequent travel is at your fingertips.

How do I book flights using Flight Pass?

To book flights using your Flight Pass subscription, visit flightpass.alaskaair.com, log into your account, and search for the origin, destination, and departure dates that you’re interested in. Select the flights that best meet your needs, enter any credits from the program, and purchase your flight.

How do credits work?

What is a Flight Pass credit?

A Flight Pass credit gives the subscriber one roundtrip on eligible Alaska Airlines flights. The credit has no monetary value, but may be redeemed to book travel on any flights within the Flight Pass area.

How do credits work?

Upon successful payment of your subscription fee each month, credits will be deposited into your Flight Pass account. The number of credits you receive, and the frequency in which you receive them, depends on the plan options you chose when signing up. Once the credits are in your account, you may use those credits to book roundtrip flights on eligible Alaska flights. Each credit has an expiration date and must be used prior to that date to book a future trip.

Click here for more information about credits.

Can I cancel my flight booked using Flight Pass?

There are two ways to cancel your flight:

Visit alaskaair.com or the Alaska app and view your itinerary. Cancel your flight. If you are eligible to have your Flight Pass credit redeposited into your account, you must call Alaska Airlines at 1-888-885-0155 and request to have your Flight Pass credit re-deposited.
Call Alaska Airlines at 1-888-885-0155 and request that your itinerary be cancelled and your Flight Pass credit re-deposited into your account (if eligible).

How do I select my seat?

At present, guests are unable to select a seat during the booking process on flightpass.alaskaair.com. However, this can be done afterwards on alaskaair.com. Once the booking is created and a confirmation code has been generated, visit alaskaair.com, select ‘Manage Trip,’ and enter the confirmation code and last name of the traveler. You will then be able to select a seat for your reservation. You may also select a seat on the Alaska Airlines mobile app and during the check-in process before your flight.

For more answers, visit the Alaska Airlines help page.

Alaska Airlines Apps

Alaska Airlines - Travel

App description:

Explore options, book trips, check in, and move easily through airports. Find all the flight information that matters to you, when it matters.

With our app you can book a flight, select a seat, or change your seats before you depart. We will get you through the airport faster with mobile check-in up to 24 hours before your flight. You can also save time by using our app as your boarding pass, no more kiosks or lines, just use your phone to get through the security check point at the airport.

Keep track of your flight information including flight schedule, boarding time, and airport gate changes. Share your travel itinerary with friends and family via email. Receive information about flight delays and more with push notifications.

When you’re at the airport you can keep an eye on First Class and Standby wait lists. You can change your plans to get on an earlier or later flight. We will also send you a notification, telling you if there’s an earlier flight available for you once you've arrived at the airport.

We also offer calendar integration for smartphones, so that you can add your travel information to your calendar. You can track your Mileage Plan™ balance and then use those miles towards flights you can buy on the app, including Award travel.

Lastly, we are always interested in what you have to say about your Alaska travel experience. Please give us your feedback with Alaska Listens, our customer satisfaction survey. Like all of these features, you can find it in our app.

You can find additional information about the Alaska Airlines travel app by visiting alaskaair.com/mobile.

Thanks for sending us feedback at androidapp@alaskaair.com. We are listening and welcome your suggestions.

Give Feedback to Alaska Airlines

Why give feedback?

It allows Alaska Airlines to improve their products or services. Alaska Airlines rely on customer feedback to make improvements.
It helps Alaska Airlines to understand their customers better. Feedback can provide valuable insights into your needs and preferences.
It can help you to build a relationship with Alaska Airlines. Companies appreciate customers who take the time to provide feedback, and may be more likely to respond positively.
It can also help to identify and solve problems. Feedback can help Alaska Airlines to identify issues with their products or services, and take steps to fix them.

Give feedback to Alaska Airlines

About Alaska Airlines

Alaska Airlines is a major American airline headquartered in SeaTac, Washington, within the Seattle metropolitan area. It is the sixth-largest airline... Read more on Wikipedia.

Business address Alaska Airlines

19300 International Boulevard
Seattle
WA
US
98188

Website Alaska Airlines

Visit Alaska Airlines website

Let us know what you think about Alaska Airlines customer support.

Anonymous review

Posted on: Sep 24, 2023, 5:55 AM
Type of contact: letter
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Anonymous review

Posted on: Sep 24, 2023, 5:54 AM
Type of contact: letter
Rating: 10

Anonymous review

Posted on: Sep 24, 2023, 5:54 AM
Type of contact: letter
Rating: 10

Anonymous review

Posted on: Sep 24, 2023, 5:54 AM
Type of contact: letter
Rating: 10

Anonymous review

Posted on: Sep 24, 2023, 5:54 AM
Type of contact: letter
Rating: 10

Anonymous review

Posted on: Sep 24, 2023, 5:54 AM
Type of contact: letter
Rating: 10

Anonymous review

Posted on: Sep 24, 2023, 5:54 AM
Type of contact: letter
Rating: 10

Anonymous review

Posted on: Sep 24, 2023, 5:53 AM
Type of contact: letter
Rating: 10

Anonymous review

Posted on: Sep 24, 2023, 5:53 AM
Type of contact: letter
Rating: 10

Anonymous review

Posted on: Sep 24, 2023, 5:53 AM
Type of contact: letter
Rating: 10

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