City of Houston Contact Information

The City of Houston customer service can be called during regular office hours.

Additional phone numbers

See all City of Houston phone numbers

Send an e-mail to City of Houston: 311@houstontx.gov

Tip When should i use e-mail to get in touch with City of Houston?

Email is a good option for communicating with City of Houston when you need a written record of your message or when additional (digital) documents need to be added, but if you need an immediate response it is better to call or message them. In general it takes longer to get get a response using e-mail.

• City of Houston
• P.O. Box 1562
• Houston
• TX
• US
• 77251

Tip When should i write a letter to get in touch with City of Houston?

For complex issues that require additional (physical) documentation, sending a letter to City of Houston is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

Tip Protect your privacy when using social media to contact City of Houston!

If you have a sensitive or a confidential issue to discuss with City of Houston (or any other company/authority), it may be better to contact City of Houston through a more private channel, such as by phone or email because social media is a public platform, your message may be seen by other users.

Be sure to not to mention private details such as:

• Your address
• Your phone number
• Your credit card or bank account number
• Your password(s)

Allthough we could not find an online feedback form for City of Houston, there are always other options to give feedback. Here are some other options you could use to give feedback to City of Houston

1. Call: City of Houston has a phone number you can call and talk directly to a representative of City of Houston.
2. E-mail: City of Houston has an e-mail address where you can send feedback to.
3. Social media: City of Houston have social media accounts that you can use to send feedback or a message.
4. Messaging: City of Houston has customer service messaging options, where you can communicate with a representative and provide feedback.

Houston (/ˈhjuːstən/ HEW-stən) is the most populous city in the U.S. state of Texas and the Southern United States. Located in Southeast Texas near Galveston... Read more on Wikipedia.