City of Chicago Contact Information

Call City of Chicago

City of Chicago Customer Service (312) 744-5000

Monday-Friday, 9 am - 6 pm

E-mail City of Chicago

Unfortunately, we were not able to find an email address for City of Chicago. However, we did find a contact form which can be used to get in touch with City of Chicago.

Write to City of Chicago

City of Chicago
PO Box 88292
Chicago
IL
US
60680-1292

Tip When should i write a letter to get in touch with City of Chicago?

For complex issues that require additional (physical) documentation, sending a letter to City of Chicago is usually the best way of communicating. This will allow you to clearly and thoroughly articulate your problem or question and provide any necessary documents. When sending documents by mail, it's important to provide copies rather than the original documents.

To ensure that your letter arrives safely and to keep track of its delivery, send it via registered mail. This type of delivery is more reliable and enables you to track the progress of your letter from start to finish.

City of Chicago contact form

Tip When should i use a contact form get in touch with City of Chicago?

A contact form is a convenient way to communicate with City of Chicago and get the information you need. It allows you to easily and quickly send a message to City of Chicago and receive a response.

Depending on the volume of inquiries City of Chicago receives, it may take some time for them to respond. If you need an immediate reaction call City of Chicago.

Use contact form

City of Chicago Messaging options

Messenger

SMS

Tip When should i message to get in touch with City of Chicago?

Messaging apps can be an easy and effective way to get in contact with City of Chicago. It allows you to communicate with City of Chicago in real-time, and most of the time you get a response faster than you would through other channels such as email, phone or social media.

For most messaging apps options, you have to create an account. Although they are free to use, you will have to fill out your personal details. For most messaging apps options, you have to download software on your mobile device or computer.

City of Chicago FAQ

Where do I check if I have tickets or debt?

Visit the following Page https://pay.chicago.gov/workflows/tickets.

How do I know if I am eligible for a hardship?

Individuals may prove a hardship through any of the following ways:

INCOME QUALIFICATION
1. Household income of 300 percent or less than the Federal Poverty Level
2. Tax Return and W-2’s establishing a household income of 300 percent or less than the Federal Poverty Level
3. Tax Return showing claim of Earned Income Tax Credit for the most recent year.

PARTICIPATION IN ONE OF THE FOLLOWING PROGRAMS
1. Government Issued Unemployment Compensation;
2. Low income home energy assistance program (LIHEAP);
3. Federal Public Housing/Section 8 Food Stamps;
4. Medicaid or Supplemental Security Income (SSI);
5. Temporary Assistance for Needy Families (TANF) program;
6. Special Supplemental Nutrition Program for Women, Infants, and Children (WIC);
7. Illinois Free Lunch and Breakfast Program;
8. Supplemental Nutrition Assistance Program (SNAP);
9. Enrollment in an organized community-based program that assesses and documents limited low income financial status as criteria.

PROOF OF ONE OF THE FOLLOWING SITUATIONS:
1. Foreclosure (received a notice of foreclosure, entered into a consent foreclosure, gave a deed in lieu of foreclosure, or had a judgment of foreclosure entered on primary residence within last three years);
2. Eviction;
3. Bankruptcy (liability for fines and penalties remain after obtaining a bankruptcy discharge);
4. Student (attending high school, college, trade or vocational school with a valid student ID card);
5. Senior citizen (65 and older);
6. Active military (including reservists and national guard);
7. Recently inactive military (discharged from the military in the last 180 days);
8. Homelessness;
9. Domestic Violence Victim.

What is the City doing about driver’s license suspension and parking tickets?

The City is no longer suspending driver’s licenses for non-driving offenses like parking tickets. The City can still suspend driver’s licenses for driving violations, like speeding tickets. This change does not affect previously suspended licenses.

Do I get my driver’s license back if it’s currently suspended for parking tickets?

If you want your driver’s license back immediately, you will need to get on a payment plan with the City.

Is your debt forgiven if you get your license back?

No, you are still responsible for your debt when your license is no longer suspended.

What will getting on a payment plan do?

Getting on a payment plan may allow you to get your driver’s license back if it’s been suspended for City past due parking, compliance or automated fines, release your car if it’s been booted or towed for non-payment of fines and allow you to be eligible to work at City jobs.

Fresh Start Debt Relief Program

The Fresh Start program may provide relief from City vehicle ticket debt to individuals who receive a Chapter 7 bankruptcy discharge, by forgiving older vehicle ticked debts and penalties for people who pay some recent ticket debts through a payment plan.

What do I do if I lose my vaccine card?

If you have lost your vaccination card and want to request your vaccination records, please complete our online form at https://redcap.link/izrequestform. For other vaccine-related questions, please email covid19vaccine@cityofchicago.org.

I had COVID-19 before. Do I still need to get the vaccine?

Yes. You should get the vaccine even if you have already had COVID-19. Some people have gotten COVID-19 more than once. The vaccine also offers more protection against reinfection than your body could develop on its own from already having COVID-19. You can get vaccinated as soon as you are out of your isolation period and are feeling better.

Who should I contact with questions about each program?

For vehicle ticket and debt information, contact the Department of Finance at 312-744-7275(PARK).
For Utility Billing Relief information, call CEDA at (800) 571-CEDA (2332).
For library information, call (312) 747-4300.
For administrative hearings debt information, call the Department of Finance at 312-742-3317.

Can I get COVID-19 from the vaccine?

There is no possibility that you can get COVID-19 from any of the COVID-19 vaccines.

The Pfizer and Moderna vaccines use mRNA to train the body to respond to the COVID virus without using any live virus. The mRNA used in these vaccines is code for a protein that is specific to the COVID-19 virus but does not cause any harm to you. Watch this Behind the Science video for more information.

The Johnson & Johnson vaccine uses an inactive, non-replicating vector virus that teaches your body how to fight off COVID-19. Watch this Behind the Science video for more information.

For more answers, visit the City of Chicago help page.

City of Chicago Apps

CHI311

App description:

See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area.

Sign up for your 311 account to access city services and track your requests today.

FEATURES
- Create new service requests
- Check the status of existing requests and the time it will take to resolve
- Snap a photo and submit it with a request to improve accuracy
- Map your request to help pinpoint a location
- Create an account to track your service requests and get local, relevant info
- Search and see helpful knowledge articles
- Discover requests in your neighborhood

CITY SERVICES
- Report a pothole
- Fix my streetlight
- Graffiti removal
- Rodent baiting request
- Garbage cart maintenance
- Tree trim request
- Ice/snow removal request
- No heat complaint
- Abandoned buildings
- Clean and Green program registration
- Clean a vacant lot
- Report stray animals
- Senior well-being request
- Report a building violation

Built with Chicagoans, for Chicagoans!

Give Feedback to City of Chicago

Allthough we could not find an online feedback form for City of Chicago, there are always other options to give feedback. Here are some other options you could use to give feedback to City of Chicago

Call: City of Chicago has a phone number you can call and talk directly to a representative of City of Chicago.
Contactform: City of Chicago has a contact form where you can send feedback to.
Social media: City of Chicago have social media accounts that you can use to send feedback or a message.
Messaging: City of Chicago has customer service messaging options, where you can communicate with a representative and provide feedback.

About City of Chicago

Chicago is the most populous city in the U.S. state of Illinois and in the Midwestern United States. With a population of 2,746,388, as of the 2020 census... Read more on Wikipedia.

Business address City of Chicago

3510 Michigan Ave
Chicago
IL
US
60653

Website City of Chicago

Visit City of Chicago website

Let us know what you think about City of Chicago customer support.

Anonymous review

Posted on: Dec 22, 2024, 3:09 AM
Type of contact: E-mail
Rating: 5

Anonymous review

Posted on: Sep 24, 2023, 5:19 AM
Type of contact: letter
Rating: 10

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Posted on: Sep 1, 2023, 6:03 PM
Type of contact: Phone

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Type of contact: Phone

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Type of contact: Phone

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Posted on: Sep 1, 2023, 6:03 PM
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Type of contact: Phone

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Posted on: Sep 1, 2023, 6:00 PM
Type of contact: Phone

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Call City of Chicago

E-mail City of Chicago

Write to City of Chicago

Tip When should i write a letter to get in touch with City of Chicago?

City of Chicago contact form

Tip When should i use a contact form get in touch with City of Chicago?

City of Chicago Messaging options

Tip When should i message to get in touch with City of Chicago?

City of Chicago on Social Media

Tip Protect your privacy when using social media to contact City of Chicago!

Be sure to not to mention private details such as:

City of Chicago FAQ

Where do I check if I have tickets or debt?

How do I know if I am eligible for a hardship?

What is the City doing about driver’s license suspension and parking tickets?

Do I get my driver’s license back if it’s currently suspended for parking tickets?

Is your debt forgiven if you get your license back?

What will getting on a payment plan do?

Fresh Start Debt Relief Program

What do I do if I lose my vaccine card?

I had COVID-19 before. Do I still need to get the vaccine?

Who should I contact with questions about each program?

Can I get COVID-19 from the vaccine?

City of Chicago Apps

CHI311

Give Feedback to City of Chicago

About City of Chicago

Business address City of Chicago

Website City of Chicago

Let us know what you think about City of Chicago customer support.

Anonymous review

Anonymous review

@@HavjQ

1????%2527%2522

1'"

qeNtfPNC'||DBMS_PIPE.RECEIVE_MESSAGE(CHR(98)||CHR(98)||CHR(98),15)||'

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SqYrbj3z') OR 575=(SELECT 575 FROM PG_SLEEP(15))--

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